Terms of Service
Last updated October 5, 2026
These terms are an agreement between you and Prolific Media Company, a California corporation (“we”, “us”), which runs PMC QR Track. By creating an account or using the service you agree to them. If you use it for a business, school or other organization, you agree on its behalf and confirm you're allowed to. Our Privacy Policy explains what data we collect and how we use it.
1. The service
PMC QR Track lets you create trackable QR codes, change where they point after printing, see scan statistics, design and bulk-print codes, share reports, give your own customers a branded client portal, and receive scan alerts.
The PMC QR Track iPhone app uses the same account and data as the website. Apple's standard Licensed Application End User License Agreement applies to the app, except where these terms say otherwise.
2. Accounts
- You must be at least 18 years old and give accurate information. The service is for businesses, schools and organizations, not for children.
- Keep your password safe. You're responsible for what happens in your account and your teams. Tell us right away if you think someone else has access.
- Team admins decide who joins their team and what role they have (admin, editor, viewer or client).
- Client accounts (your customers, using the client portal you set up) are free. You're responsible for inviting them and for how you use their information.
3. Plans, free trial and billing
- Plans: every plan includes every feature; they differ in how many users a team can have and how you pay. Each team member with an admin, editor or viewer role counts as a user; client accounts (portal logins for your customers) are free and don't count.
- Individual: $5.99 per month, or $59.99 per year billed upfront, for 1 user.
- Team: $49.99 per month for up to 10 users.
- School / Organization: $99.99 per month for up to 25 users, paid by card or by invoice.
- Enterprise: more than 25 users, with limits, price and billing by written agreement with us.
- Before the trial (“Starter”): a new account's first team can make up to 3 QR codes and 1 campaign and see their scans without a card. Those codes keep working; other features come with the free trial. We may switch off codes that are misused (for example spam or harmful links).
- Free trial: one 15-day free trial with full access, per team, per person and per card, on any plan you start on the website. You enter a card when starting it. You're charged when the trial ends unless you cancel before then.
- Automatic renewal: your subscription renews automatically at the end of each period until you cancel: Individual every month at $5.99 or every year at $59.99, Team every month at $49.99, and School / Organization every month at $99.99, plus applicable tax. We show these terms before you subscribe, ask you to agree to them, and email them to you afterwards.
- Changing plans: moving to a bigger plan (or from monthly to yearly) takes effect right away, and you pay the prorated difference for the rest of the current period. Moving to a smaller plan takes effect at your next renewal. A plan with fewer users than your team has can't be chosen until you remove users. Adding or removing users doesn't change your price.
- Prices don't include applicable taxes, which are added where required based on your billing address. We'll give you at least 30 days' notice of a price change for your plan.
- Payments are processed by Stripe. We never see or store your full card number.
- Subscribing in the iPhone app: the app sells the Individual, Team and School / Organization plans through the App Store, with a 14-day free trial (Apple's own trial lengths). Apple bills these subscriptions, under Apple's terms, with the price and any tax shown by the App Store. A team is billed either on the website or through the App Store, never both.
4. Cancellation and refunds
- You can cancel anytime from your team's billing page.
- After you cancel, you keep full access until the end of the period you've already paid for.
- No partial refunds for unused months or years, or for moving to a smaller plan (it takes effect at your next renewal).
- Canceling during the free trial means you're never charged.
- App Store subscriptions are canceled in iPhone Settings → your name → Subscriptions (we can't cancel them for you, and deleting your account or team doesn't cancel them). Refunds for App Store purchases are handled by Apple under its own policies.
5. When a trial or subscription ends
If a trial ends without a subscription, or a subscription ends (canceled, or unpaid after the payment retries), your team becomes view-only: you can still see dashboards and reports, but you can't create or edit anything, invite users, send alerts or reports, or post. Nothing is deleted and your QR codes keep scanning and redirecting. Subscribing again restores full access. If a payment fails, you keep full access while the payment is retried and we'll let your team admins know.
6. Acceptable use
You agree not to use PMC QR Track, or QR codes made with it, to:
- send people to anything illegal, or to phishing, scams, malware or other harmful software;
- mislead people about where a code leads or who is behind it;
- send spam, or infringe anyone's copyright, trademark, privacy or other rights;
- show adult, violent or otherwise inappropriate content through codes aimed at or likely to be scanned by students or children;
- collect personal information from children under 13 without the consent the law requires;
- break, overload, reverse-engineer or get around the security or limits of the service, or resell it without our agreement.
We may disable a QR code, pause a team or remove content that breaks these rules, where possible after telling you.
7. Your content and data
You own what you put into the service: campaigns, links, designs, logos, reports and your contacts. You give us permission to store, process and display it only to run and improve the service for you. You're responsible for having the right to use it, and for how you use the scan data and your customers' information.
Schools: don't upload student records or other education records. Scan statistics are anonymous counts; if your school needs a data-sharing agreement, contact us.
8. Service availability
We work to keep PMC QR Track running and your QR codes redirecting at all times, but we don't guarantee it will be uninterrupted or error-free. There may be maintenance, outages of our hosting and service providers, or other problems outside our control. We may change or improve features over time.
9. Ending your account
- You can delete your account anytime in Account settings; teams where you're the only member are deleted with it. The page shows exactly what will be deleted first.
- We may suspend or close accounts that break these terms, don't pay, or put others at risk, where possible after notice.
- After an account or team is deleted, its data is removed as described in the Privacy Policy. QR codes of deleted teams stop working.
10. Disclaimers and limitation of liability
The service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, and we're not liable for indirect, incidental or consequential damages or lost profits. Our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. You agree to cover our costs from claims caused by your content or your breach of these terms.
11. Changes to these terms
We may update these terms. We'll post the new version here with a new date and ask signed-in users to accept it. If you don't agree, you can cancel and delete your account.
12. Governing law
These terms are governed by the laws of the State of California, USA, and disputes go to the courts located there, unless the law where you live requires otherwise.
13. Contact
Prolific Media Company, 5134 N Muscatel Ave, San Gabriel, CA 91776. Email: alexistellezperez@prolificmediacompany.com.

